Hi, I'm Jason.
For 20 years, I've helped bar and restaurant owners level up by building communities of guests that love coming back.
Get the OpsNerd newsletter:
Why Your Hospitality Business Needs a Feedback Loop
Guest feedback can be one of the most powerful tools at your disposal in the hospitality industry. It’s more than just compliments and complaints; it’s a goldmine of insights that can help you continu... ...more
Hospitality Strategy Lab
November 04, 2024•3 min read
The Ultimate Guide to Data-Driven Decision Making for Hospitality Operators
Running a successful hospitality business is all about making informed decisions that improve guest experiences and boost your bottom line. But in an industry filled with variables, how do you know yo... ...more
Hospitality Strategy Lab
November 01, 2024•3 min read
Behavioral Psychology Hacks to Keep Guests Coming Back for More
Have you ever wondered why some bars, restaurants, and hotels always seem to have a loyal following of guests who return time and time again? It’s not just about great food, drinks, or ambiance. The s... ...more
Hospitality Strategy Lab
November 01, 2024•4 min read
How AI and Automation are Revolutionizing Guest Experience in Hospitality
This post explores the latest advancements in AI and automation and how they’re transforming guest experiences in bars, restaurants, and hotels. From personalized recommendations to streamlined operat... ...more
Hospitality Strategy Lab
October 31, 2024•3 min read
Transform Spirits Sales: Introducing The Shelf Seller System
The Shelf Seller System revolutionizes spirits sales by integrating AI and automation into shelf displays. It uses QR codes to engage customers, offering real-time product information, comparisons, an... ...more
KMS Blog
October 03, 2024•5 min read
Net Promoter Score (NPS) - The One Simple Question
The exact sequence of what to ask a guest and when to get maximum feedback, positive reviews, and understand guest feedback with a net promotor score. ...more
KMS Blog ,Guest Feedback
September 25, 2024•1 min read
Who is Jason Littrell?
Jason Littrell is a seasoned cocktail maker, bar consultant, event producer, speaker, author, and brand marketing expert with over a decade of experience in the hospitality industry.
What services does Jason Littrell offer?
Jason offers a range of services including bar consultancy, cocktail menu development, staff training, event production and management, keynote speaking, educational workshops, and brand marketing strategies in NYC, 100% free of charge. For more details, please use the chat widget or contact form.
Can Jason Littrell help in designing and setting up a new bar?
Absolutely. Jason specializes in bar consultancy, including design, menu creation, staff training, and operational efficiency, tailored to the unique needs of each client.
As a speaker, what topics does Jason typically cover?
Jason speaks on a range of topics including cocktail culture and history, bar and hospitality industry trends, brand building, and customer engagement strategies.
Has Jason Littrell authored any books or articles?
Yes, Jason is the author of Bartender as a Business, and contributed to several publications in the field of cocktails and hospitality.
How does Jason approach brand marketing in the hospitality sector?
Jason combines his deep industry knowledge with innovative marketing techniques to create compelling brand narratives and engagement strategies that resonate with target audiences.
What is Kinetic Management Systems?
KMS is the business Jason owns that implements hospitality management systems for sales, marketing HR, and operations. This site is built with KMS, and if you call any of the phone numbers, fill out any of the forms, engage with the chat, you're engaging with KMS systems. For more info, check out kmsops.com
What makes Jason’s approach to cocktail making and bar consultancy unique?
Jason's approach is rooted in a deep understanding of both the art and science of cocktail making, combined with a keen insight into current trends and customer preferences, making his consultancy highly effective and personalized.
