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Before we Get Started...

January 23, 20234 min read

Before we get started…

Before I show you how we’ve helped clients generate millions in revenue, here are a few things that you have to have in place before you can get the most benefit from the Kinetic Marketing System.  This isn’t magic, it needs something to work from.  A starting point.

This system won’t save you if you’re a terrible manager, are undercapitalized, or don’t have a clear understanding of your own brand. (these are some of the main reasons most small businesses fail by the way). 

Specifically, here’s what you need to know to make this -- and any tactical suite -- effective for your business. Your Why.  Understanding what your brand is FOR, and WHY it exists is a very real, and very important prerequisite to the success of this, and any marketing initiative.  

If you are unable to communicate with your customers the reason you exist, there is no use in amplifying a message that doesn’t exist.  This is known as spam, and is not likely to inspire anyone to get out of their chair, get dressed, and drive to your business, and spend their hard earned money on your product, let alone do that twice.  

If you’re not already very clear on your brand , we have a framework for ascertaining this with absolute clarity called LaunchMaps.

This covers:

  • The Perfect Avatar

  • Your Million Dollar Message

  • The Perfect Offer

  • The Ultimate Lead Magnet

  • Authority Amplifier

  • 10x Enrollment Script

  • Content Roadmap

  • Traffic on Demand

  • Retargeting Roadmap

We are in the repeat customer business.  

Know your Numbers

Customer Lifetime Value

The real metric is LIFETIME VALUE, not Average Order Value.  Remember, we’re thinking strategically, so individual transactions are great, but businesses are built on the overall value of each person that walks in the door. Customer lifetime value (CLV, or CLTV) is a metric that indicates the total revenue a business can reasonably expect from a single customer account throughout the business relationship.

Your customer lifetime value can be estimated and averaged.  This is a whole lot less grim than trying to estimate how long your customers (or your business) will live.  We’re not actuaries, so let’s just say the ‘lifespan’ is ten years.  This is a lot less messy than getting regression analysis, or machine learning models involved.

Average Order Value

Average Order Value (AOV) is the average transaction value for a customer over a period of time divided by the number of transactions..  This is a number that you should be able to quote at the top of your head.  Your CLV should be dramatically higher than your AOV, and is a good metric for customer loyalty which means you’re doing something right with your marketing and customer service.

To calculate your AOV, take your total revenue in a year, divide it by the number of transactions (or customers if you know that).  

COGs

Your Cost of Goods is how much it costs to deliver your product to your customer.  This is for service businesses like restaurants.  To calculate your COGs, Take your Profit and Loss statement for a given period (let’s say it’s a year), and Take your gross revenue, and subtract your purchasing, payroll, and expenses.  What’s left is your overall COGs.  You will probably want to break it down further than that (e.g. by DISH), but for our purposes, we just need to know how profitable your business is.

Why do we need these numbers for marketing?

The short answer is Benchmarking.  What is not measured, cannot be managed.  There is ZERO point in implementing a marketing strategy unless you are able to tell if what you are doing is working.  What isn’t working we analyze, optimize, or kill.  What IS working, we scale with paid media.

Additionally, knowing which goods and services can be delivered with low cost and/or effort can be used as incentives, bonuses, and offers.

The Game

Local organic marketing is a game of leverage.  You only have the same 24 hours in a day I do.  In those same hours one of us will work hard on what matters, and the other one of us will use machines to add ten brains, and a hundred arms to talk to more people in one day than I could in a year of ten ops people could do in a year.

Playing fair is boring.  

Do you want to play to win?

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Who is Jason Littrell?

Jason Littrell is a seasoned cocktail maker, bar consultant, event producer, speaker, author, and brand marketing expert with over a decade of experience in the hospitality industry.

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What is Kinetic Management Systems?

KMS is the business Jason owns that implements hospitality management systems for sales, marketing HR, and operations. This site is built with KMS, and if you call any of the phone numbers, fill out any of the forms, engage with the chat, you're engaging with KMS systems. For more info, check out kmsops.com

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Ops Nerd is Jason's weekly newsletter about automation, ai, and fascinating things happening in technology to advance hospitlaity enterprises. Get jason's weekly 3 things in three minutes at opsnerd.com

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What services does Jason Littrell offer?

Jason offers a range of services including bar consultancy, cocktail menu development, staff training, event production and management, keynote speaking, educational workshops, and brand marketing strategies in NYC, 100% free of charge. For more details, please use the chat widget or contact form.

Can Jason Littrell help in designing and setting up a new bar?

Absolutely. Jason specializes in bar consultancy, including design, menu creation, staff training, and operational efficiency, tailored to the unique needs of each client.

As a speaker, what topics does Jason typically cover?

Jason speaks on a range of topics including cocktail culture and history, bar and hospitality industry trends, brand building, and customer engagement strategies.

Has Jason Littrell authored any books or articles?

Yes, Jason is the author of Bartender as a Business, and contributed to several publications in the field of cocktails and hospitality.

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How does Jason approach brand marketing in the hospitality sector?

Jason combines his deep industry knowledge with innovative marketing techniques to create compelling brand narratives and engagement strategies that resonate with target audiences.

What makes Jason’s approach to cocktail making and bar consultancy unique?

Jason's approach is rooted in a deep understanding of both the art and science of cocktail making, combined with a keen insight into current trends and customer preferences, making his consultancy highly effective and personalized.

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