New Reviews Weekly, One-Time Setup
Install my proven systems connecting your social media to your review platforms to generate (and reply to) 20+ reviews a week minimum with our completely hands-off systems installed while you watch. 14-day Free Trial.
Immediate Access
Grow your Database Automatically
30 Minute Guided Setup Included
No Credit Card Required
One Time Setup
Cancel Any Time
World Class, Personal Support from a 20-year industry veteran
"This has both saved me time and Increased our guest retention by showing we care about guest experiences."
-Ben
"It opens a ton of doors for you without exhausting your own time and efforts. The support from the team and the automations have all been very helpful and fluid."
-Jen
"[Jason is] reliable, genius, integrous and open. Without a doubt, man of his word who is open to change, clear on objectives."
- Samantha
"Honestly, I’m not technical. But your team walked me through it all, and it just works."
-Cliff
"Without this system, we would’ve lost half our leads. This fixed the cracks we didn’t know we had."
-Samantha
I Saw a 5x Return -- That's Real
- Ezra
Napkins. Theft. Margins.
Napkins. Theft. Margins.
Voicemail Victor owns three sports bars. High energy. Great atmosphere. Solid food. And he misses about 40% of the phone calls that come into his restaurants.
Not because he's lazy. Because he's busy running three locations and can't possibly answer every call.
His solution? "They'll leave a voicemail if it's important."
Here's the problem: 67% of callers won't leave a voicemail (according to research from Invoca). They'll just call the next restaurant.
Every missed call is potentially a large party booking, a catering inquiry, or a regular customer trying to make a reservation.
YOUR ONE STRATEGY LAB THING TODAY: 'Missed Calls = Missed Money'
Walk into most restaurants during a Friday dinner rush and count how many times the phone rings while everyone ignores it. Then do the math on what each of those calls might be worth:
Average large party booking: $400-800
Average catering inquiry: $1,200-3,000
Average reservation: $60-150
If you're missing even 5 calls per day that would convert to sales, you're leaving $50K-150K on the table annually.
So what's possible with modern AI phone systems?
HERE'S WHAT AI VOICE CAN DO RIGHT NOW:
- AI answers instantly in a natural voice (no ringing, no voicemail)
- Has actual conversations with callers (reservations, hours, menu questions)
- Takes detailed messages for complex requests
- Texts you a summary immediately
- Can book reservations directly into your system
- Follows up via text with the caller automatically
- Works 24/7, even when you're closed
This technology exists today. It's not expensive. It's not complicated.
Real scenario: Caller at 11pm: "Hey, I want to book a party for 30 people next Friday."
AI voice: "I'd be happy to help you book that! Let me get some details from you..."
That party spends $2,100. Would've gone to another bar if they'd hit voicemail.
YOUR ACTION STEP: Track how many calls you're missing this week. Just count them. Then do the math.
Want to see how this works? Join us in the Strategy Lab community where we break down exactly how to set up AI phone systems that don't sound like robots. → lab.jlittrell.com
We got this,
Jason | The Strategy Lab
P.S. Every missed call is a customer choosing your competitor. You can't be everywhere, but your system can.
P.P.S. We're covering AI phone systems in depth on next week's Strategy Lab Podcast. Subscribe so you don't miss it.
#strategylab #wegotthis
Who is Jason Littrell?
Jason Littrell is a seasoned cocktail maker, bar consultant, event producer, speaker, author, and brand marketing expert with over a decade of experience in the hospitality industry.
What services does Jason Littrell offer?
Jason offers a range of services including bar consultancy, cocktail menu development, staff training, event production and management, keynote speaking, educational workshops, and brand marketing strategies in NYC, 100% free of charge. For more details, please use the chat widget or contact form.
Can Jason Littrell help in designing and setting up a new bar?
Absolutely. Jason specializes in bar consultancy, including design, menu creation, staff training, and operational efficiency, tailored to the unique needs of each client.
As a speaker, what topics does Jason typically cover?
Jason speaks on a range of topics including cocktail culture and history, bar and hospitality industry trends, brand building, and customer engagement strategies.
Has Jason Littrell authored any books or articles?
Yes, Jason is the author of Bartender as a Business, and contributed to several publications in the field of cocktails and hospitality.
How does Jason approach brand marketing in the hospitality sector?
Jason combines his deep industry knowledge with innovative marketing techniques to create compelling brand narratives and engagement strategies that resonate with target audiences.
What is Kinetic Management Systems?
KMS is the business Jason owns that implements hospitality management systems for sales, marketing HR, and operations. This site is built with KMS, and if you call any of the phone numbers, fill out any of the forms, engage with the chat, you're engaging with KMS systems. For more info, check out kmsops.com
What makes Jason’s approach to cocktail making and bar consultancy unique?
Jason's approach is rooted in a deep understanding of both the art and science of cocktail making, combined with a keen insight into current trends and customer preferences, making his consultancy highly effective and personalized.
Terms of Service
(C) 2025 Critical Mass Events, LLC (d.b.a. Jason Littrell, Ltd.)
All Rights Reserved
Text or Call 917-983-2150