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How do I find a good business automation consultant?

Short answer

To find a good business automation consultant, look for someone with real operating experience in your type of business, not just a certification in a piece of software. Ask for specific examples of workflows they've built for businesses like yours and what results those workflows produced, like increased review counts or recovered bookings, not vague claims about efficiency. A consultant who can explain exactly how a no-show follow-up sequence works, step by step, understands the operational side, not just the technical side. Check references from actual clients, and ask what happens after the initial build, since ongoing support matters more than the first setup. Avoid anyone who wants to sell you a dozen automations before they've even seen how your business runs today.

To find a good business automation consultant, look for someone with real operating experience in your type of business, not just a certification in a piece of software. Ask for specific examples of workflows they've built for businesses like yours and what results those workflows produced, like increased review counts or recovered bookings, not vague claims about efficiency. A consultant who can explain exactly how a no-show follow-up sequence works, step by step, understands the operational side, not just the technical side. Check references from actual clients, and ask what happens after the initial build, since ongoing support matters more than the first setup. Avoid anyone who wants to sell you a dozen automations before they've even seen how your business runs today.

Want this built into your operation?

KMS Connect is the AI operating system I build for restaurants, bars, and hospitality groups. Or grab a 20 minute call and we can talk through what to automate first.